The Fine Print: We cannot move furniture, but we will try to reach any visible places either by hand or step stool. Cleaners are not allowed to step higher than a 2 step step stool. Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand. We do not offer chandelier cleaning. We cannot guarantee the results of mini-blind cleaning due to excessive build-up. Please allow for some dust resettlement after we leave, we try to limit the dust in the air but cannot prevent this entirely. Cleaning is by appointment only. We require a minimum of 48 hours’ notice to reschedule your cleaning. If canceled the day of your scheduled appointment there is a $50.00 late/cancellation appointment fee. If we are unable to gain access to the home/apartment/building or are turned away at the time/day of cleaning, there is a $50 fee. De-cluttering isn’t included!! Please be sure to remove all clutter off counters etc. for your cleaning appointment. There is a pet fee for basic, deep, move in/out cleanings that covers the following: pet hair swept/vacuumed up, cage removal cleaned around, pet toys picked up and put away, poop on floor, pet urine, saliva, etc….. All payments excepted (Visa, MasterCard) ( PayPal, Venmo, CashApp **Please add an additional 5.00 processing fee for this payment). All payments go to teesouthernconcierge@gmail.com No checks except weekly, biweekly, monthly customers. A fee of $50.00 will be assessed for all returned checks and or payments not made on time. ALL SALES ARE FINAL!! NO REFUNDS!! By booking this appointment (receiving services with payment) you accept, acknowledge and AGREE to all the terms and conditions and or policies in place.